By David Enna, Tipswatch.com
A helpful reader alerted me last week that TreasuryDirect was asking investors to clear out their Zero-Interest Certificates of Indebtedness (C of I) holdings. Based on the wording of the email, I’d call it a “warning,” a little more urgent than the “please pay attention” message sent earlier in October about delivering all sets of gift-box I Bonds.
Read about the gift-box messaging here: “TreasuryDirect email is an omen of coming changes.”
What is a C of I?
Basically, it is a lousy deal and probably a throw-back to days when investors didn’t have low-cost brokerage accounts to fund transactions at TreasuryDirect. It is a holding security that pays zero interest. Maybe in the days when your bank was paying 0.05% interest it made sense to use C of I, but today it is only useful for a one- or two-day investment holding, preparing for another purchase.
TreasuryDirect’s User Guide used to encourage use of the C of I:
The Zero-Percent Certificate of Indebtedness (Zero-Percent C of I or simply, C of I) is a Treasury security that does not earn any interest. It is intended to be used as a source of funds for purchasing eligible interest-bearing securities. …
Need one less worry about your security payments? If payments to your bank are returned to us for any reason, the returned funds will be automatically deposited in your C of I. You’re then able to use the deposited funds to purchase additional securities in your account or redeem all or part of them to your bank. It’s your choice.
Unexpected changes in your plans? Choose the option to redeem your C of I, and the amount you enter is redeemed from your C of I and deposited into your designated bank account.
All C of I purchase and redemption activity is conveniently recorded in your C of I History.
But honestly, C of I was literally a worthless and undesirable investment any time your deposits could earn daily interest, such as in a brokerage’s money market account. The email TreasuryDirect sent out last week fully admits this:
Zero-Percent C of I is designed to temporarily hold funds for purchasing other securities. It does not earn interest, so leaving money in this account limits its growth potential. By cashing your C of I or using it to purchase interest-bearing securities, you can put your funds to work immediately! Start taking advantage of investment opportunities and avoid leaving money idle in a non-interest-bearing account.
Here is the full text of the email:
The real message
TreasuryDirect again is clearly telling us that changes — and probably big changes — are coming to its investment process, which will affect both savings bonds and purchases of Treasury bills, notes and bonds. It says:
Please note, there may be changes to Zero-Percent C of I to help streamline the process of investing with the Treasury, so cashing your C of I now will help you prepare. Stay tuned as more information becomes available on how we’re enhancing the TreasuryDirect customer experience.
TreasuryDirect also created an FAQ to reassure investors that the email was legit and to explain why action is needed.
How is Treasury enhancing the experience of TreasuryDirect customers?
We are always looking to improve your experience. Future enhancements are still being determined but we will share information on changes as it becomes available.
Is Zero-Interest C of I changing?
Payroll C of I has already been eliminated. For C of I you currently hold, we are continually evaluating ways to streamline the process of investing with the US Treasury and there may be changes to C of I in the future. We will proactively send communications as more information becomes available.
Is there a deadline for cashing C of I?
Redeeming C of I proactively prepares you for upcoming enhancements while also enabling you to make the most of your investment. … You don’t earn any interest on money you keep in your C of I.
Is redeeming my C of I mandatory?
You are encouraged to cash C of I now to ensure you are prepared for coming enhancements and so you can make the most of your investment.
Take action
I suspect that very few Tipswatch readers actively use C of I, but I know a few do to ease rollover transactions. It’s time to get the money out of there and into your bank or brokerage account. Also, make sure all future maturities will be directed to those accounts instead of to C of I.
An anecdote: I have a friend who changed cities and changed bank accounts to link to TreasuryDirect for maturities. She wasn’t a frequent user of TreasuryDirect. She tried to establish a new connected account and somehow failed.
When her sizable investment matured, the entire amount went into C of I. And then when she tried to remedy this situation, she messed up her login (or security questions) and was locked out of TreasuryDirect. This was during a high-call-in period of I Bond mania and it took her more than a week to get this resolved.
Harry Sit, creator of TheFinanceBuff.com, wrote about a similar — and more serious — problem in September 2023. The article title: “Stay Away from Zero-Percent C of I in TreasuryDirect.”
You would think this Zero-Percent C of I is useless because drawing from and sending to the bank account works just fine and you can at least earn some interest while the money is in your bank account, but some people decide to use Zero-Percent C of I to hold cash in TreasuryDirect.
Sit tells the story of an investor whose account was flagged by Risk Management and placed on “hard lock.” The investor was asked to fill out a notarized FS Form 5444 and was told the time for processing this form was “20 weeks minimum.”
A Boglehead forum member related a similar issue this month:
I got an email from Treasury Direct (2 months ago) saying my account is locked and I will no longer be getting any interest payments and they are holding my interest payments in a non interest bearing account. I had to get my signature notarized which I did and Treasury Direct received my documentation on August 18th. They said it would take 2 weeks to open account. Now they are saying there is no timeframe and the account is still locked.
Sit concludes:
Treat TreasuryDirect as a delicate object. Do as little as possible with it. Stay on the beaten path. Buy your I Bonds. Sell your I Bonds. Use your linked bank account to transact. Don’t use the browser’s back button. Remember your password and your answers to the security questions. Be extra careful not to get your account locked. Use your brokerage account when you buy regular Treasuries. Stay away from Zero-Percent C of I in TreasuryDirect.
Changes are coming
We don’t know what is coming, and if you call and ask you won’t get an answer. But TreasuryDirect is now stepping up the pace of changes:
- In September 2024 it ended issuance of paper I Bonds in lieu of a federal tax refund.
- In October 2024 it sent investors an email encouraging them to deliver gift-box sets of savings bonds “as soon as possible.” This set off much confusion.
- In December 2024 it ended its Payroll Savings Plan for automatic investments in savings bonds. This program dated back to 1942.
- In January 2025 it sent out a survey on the use of the gift-box loophole for adding to purchases of savings bonds.
- In October 2025 it sent an email strongly encouraging investors to empty out gift-box holdings by delivering them to recipients.
- And now, in October 2025 it is encouraging investors to empty out C of I holdings.
I know that several readers are going to comment that they will never use TreasuryDirect and don’t trust it. I do use it, and after a decade-plus of regular use, I trust it. But I am a very experienced user. I still use TreasuryDirect to purchase I Bonds and to roll-over T-bill investments. Those two processes work well for me.
I wonder if the Treasury is considering outsourcing some of the management of TreasuryDirect accounts. I have no basis for this idea, but it looks like TD is trying to simplify its operations and … er … improve the investor experience? At this point, we are all just guessing.
My advice, though … get money out of that C of I account.
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David Enna is a financial journalist, not a financial adviser. He is not selling or profiting from any investment discussed. I Bonds and TIPS are not “get rich” investments; they are best used for capital preservation and inflation protection. They can be purchased through the Treasury or other providers without fees, commissions or carrying charges. Please do your own research before investing.



















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